Privacy Policy

Privacy Policy for CoreTeqVAs.com

Last Updated: October 10, 2024

At CoreTeqVAs (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website CoreTeqVAs.com or use our virtual assistant services. We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Contact Information:

  • Business Name: CoreTeqVAs
  • Website: CoreTeqVAs.com
  • Email: admin@coreteqvas.com
  • Address: 30 N Gould St, Sheridan, WY 82801, USA

By accessing our website or using our services, you agree to this Privacy Policy.

1. Data We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide:

  • Contact Information: When you inquire or sign up for our services, we collect your name, email address, phone number, and postal address.
  • Billing Information: Payment details for purchasing services.
  • Communication Data: When you communicate with us via email, chat, or our contact forms.

1.2 Information We Automatically Collect:

  • Technical Data: IP address, browser type, operating system, and other device information.
  • Usage Data: Information about how you use our website, such as the pages you visit and the time spent on our site.

1.3 Cookies: We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please review our Cookie Policy.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Our Services: We process your data to deliver virtual assistant services.
  • To Communicate with You: To respond to inquiries, send service-related messages, and provide customer support.
  • Billing and Payments: To process payments and manage billing.
  • To Improve Our Website: We analyze website usage to enhance user experience and improve our services.
  • Marketing: We may send you marketing communications if you have opted in.
  • Legal Compliance: To comply with applicable legal obligations.

3. Legal Basis for Processing Personal Data

We process your data under the following legal bases:

  • Consent: When you have given explicit consent for specific processing activities (e.g., for marketing communications).
  • Contractual Necessity: When processing your data is necessary to perform a contract, such as providing services you have requested.
  • Legitimate Interests: To pursue our legitimate interests in improving services and conducting marketing, except where your rights override these interests.
  • Legal Obligation: When processing is necessary for compliance with legal obligations.

4. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for the following reasons:

  • Service Providers: We share data with third-party service providers who assist in running our website, processing payments, or delivering services.
  • Legal Obligations: We may disclose your data to comply with legal requirements, such as responding to court orders or law enforcement requests.
  • Business Transfers: If we sell or merge with another company, your personal data may be transferred as part of the transaction.

5. International Transfers

We may transfer your data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as using Standard Contractual Clauses approved by the European Commission or ensuring that the receiving country has adequate data protection laws.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You can ask us to limit how we use your data in certain situations.
  • Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format, and request that we transfer it to another data controller.
  • Right to Object: You can object to the processing of your data, particularly when it is used for direct marketing.
  • Right to Withdraw Consent: Where we process data based on consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at admin@coreteqvas.com. We may request verification of your identity to process your request.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. However, please be aware that no method of online transmission is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe that we have collected personal data from a child, please contact us, and we will take steps to delete the information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information. The “Last Updated” date at the top indicates when this policy was last revised.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: